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Dr. Allen Liu
- Surgeons
- Phoenix, AZ
About this business
Location details
15830 N 35th Ave # 1, Phoenix, AZ, 85053, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very professional
Dr Liu is straight to the point.
My experience was mixed. The surgeon himself was kind, knowledgeable, and helpful throughout the process. Unfortunately, nearly every other aspect of the experience was frustrating. Communication and customer service were consistently poor. I was told I would receive a prescription for physical therapy by email, but it never arrived, and haven;t yet followed up. That seemed to reflect the overall experience—promises were made, but follow-through was often lacking. The billing and finance process was especially disappointing.... read more
the best service
The best service I ever had
He has easy and straightforward. On top of the excellent service, he referred me for an appointment for an underlying symptom.
I am currently working with an occupational therapist and the doctor was not messing around. I've had previously encountered issues in the past of my medical condition and he was spot on and even referred me to an EMG.
My appointment was at 7am. I was escorted back by a medical assistant who appeared annoyed and showed ZERO compassion or care. At 7:10am, I had my x-ray. At 7:15am, while waiting for the doctor, I received an email with my “Visit Summary”. At 7:40am, there was no doctor and no staff. I walked out! I recently a call at 10:15am from doctor who left a message saying he was running late. No staff at the office informed me. I will not be returning!
I waited an hour and a half to see the doctor. Then he was rushed. I’m sure he is a great surgeon but didn’t feel I was given options or listened to.
Frequently asked questions about Dr. Allen Liu
How is Dr. Allen Liu rated?
Dr. Allen Liu has a 4.7 star rating with 214 reviews.
When is Dr. Allen Liu open?
Dr. Allen Liu is closed now. It will open at 9:00 a.m.