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Bastian Steven D MD
- Surgeons
- Phoenix, AZ
About this business
I believe that being trusted with the surgical care of a patient is a privilege that demands the creation of rapport and incites excellence. I am committed to providing cutting edge, innovative treatment for elective and traumatic procedures alike. I prize offering patient care in a responsive and comprehensive manner while treating from a research-based standpoint that is rooted in superior education. As the patient, you deserve the highest quality of care and the marriage of my exceptional education and invaluable experien... read more
Location details
370 E Virginia Ave, Phoenix, AZ, 85004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 3:00 p.m. | |
| Tue | 7:00 a.m. to 3:00 p.m. | |
| Wed | 7:00 a.m. to 3:00 p.m. | |
| Thu | 7:00 a.m. to 3:00 p.m. | |
| Fri | 7:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We scheduled my father's surgery three times and he cancelled all three. The last time Dad was in prep and Dr. Bastian just left.
To begin insanity of today I took 2 weeks to get surgery scheduled. Scheduler using her private phone with Caller ID blacked so her calls to treated as spam calls. Why doesn’t office use a common phone number. After driving 52 miles round trip I literally walked in to register only to have nurse say my procedure was cancelled. Lost all faith in this office. Office never returns phone calls. Always goes to voicemail.
Lack of fallow through, after the surgery left for the wolves, no medication for pain due to him not being able to be reached or answering his messages in office (clarified by receptionist) seems to be about the money and not the patient. Unethical, unprofessional.
I had a minor hand surgery through Dr. Bastian's office. After the surgery, I ended up with complications that I wasn't expecting nor was I prepared for. No one at the office answered the phone any time I called and the issue was bad enough that after several conversations with my primary care doctor (and still no response from Dr. Bastian's office) I was referred to a different hand surgeon in Phoenix to give me a second opinion. I also ended up with several surprising bills including a $900 bill for a plastic splint and a ... read more
I was admitted through the emergency room for surgery. No insurance at the time. Dr came and said let’s wait. I’m in private practice and can afford to help you. Sure. By charging me office fees telling me I needed and Emg out of pocket and the officer stafff where horribly rude. I now have insurance and am scheduled. Dr stating so severe I’m literally considered disabled. Shame on Dr Basstian for canceling my surgery and then not helping me. In humane. They had no record of surgery being sched
I had two surgeries on my hand which yielded terrible results. I had to see a new surgeon who told me that another surgery now is a serious matter because of what's already been done. The waiting times are bad in reference to when the doctor actually comes in to see you. One day I waited for 2 and 1/2 hours!!! I was told that my current condition was due to certain other causes which I absolutely refuse to believe. As far as I'm concerned, this surgeon is incompetent. Get a good M.D. instead
Frequently asked questions about Bastian Steven D MD
How is Bastian Steven D MD rated?
Bastian Steven D MD has a 3.2 star rating with 32 reviews.
When is Bastian Steven D MD open?
Bastian Steven D MD is closed now. It will open tomorrow at 7:00 a.m.