Dr. Stern is one of the best ENT providers I have seen and I would recommend him to anyone. Unfortunately, his clinic staff have been less than helpful and the front desk staff, outright unprofessional.
I have been attempting to request an annual ultrasound exam since the last week of July. I contacted the office weekly throughout last month as the radiology department had no record of the referral. During many of the calls the front staff told me that they had re faxed it.
I finally spoke with the clinic manager a few wee... read more
Great staff and even better doctor! I came to this clinic for a second opinion and I regret not going here from the get go! Dr. Stern is amazing - from his knowledge to his bedside manner. 10/10 would recommend!
One redeeming factor is the younger front office staff and Drs. The younger associates at this practice are really pleasant to their customers!
They're willing to take accountability for themselves and their co-workers, they're kind and patient.
You can tell they're working really hard to maintain this expectation for their patients.
If you need friendly and thorough assistance any of the younger crowd will have your back and understand your needs.
⭐⭐⭐⭐⭐
I have recently had the pleasure of seeing Dr. Johnson and he is absolutely amazing! I didn't wait at all for my appointment, he was very kind, caring and professional! Also very informative about my situation and avenues I can explore to fix it. He is awesome and I will continue to see and recommend him to everyone!
Past due bill,billing department woman refused needed care due to inability to pay, this is what's wrong with American healthcare
